Learn this well known (to the "BIG GUYS") revenue management procedure and watch your revenue skyrocket! I'll teach you how you can maximize your room income during your high season without spending a dime, to significantly increase your bottom line!
- Room ID03 -

Pamela Lanier will be giving her expertise on how to market your inn across the media - no holds barred.
- Room ID03 -

As money for long-overdue F&B renovations starts to free up in budgets, work is underway in all segments across the industry. How can hotels get the most for their money and increase customer traffic in the long-term as a result? Hear from a panel of VPs how they did just that.
- Room 1E06 -

Why - When - How - Who. Remember when you were seeking your purchase of the Inn you now have, what did you go through? Edward Xanders brings over 30 years of experience in brokering Bed and Breakfast Inns.How do you show your Inn? When to talk Operation Numbers? Sell the Inn yourself - it's your home full of memories. How long does it take to sell? Is price the only important part, or is an emotional decision?
- Room ID03 -

You don't have to be born and bred in hospitality to be a successful front desk clerk, salesperson, or even general manager. It may be your skills from doing jobs in other industries that really work to your advantage. This panel features successful women who have used another industry to leverage their hospitality career or vice versa. They'll share how their outside perspective worked to their advantage and give you a different viewpoint on the challenges women face in every industry.
- Room 1E09 -

Is your company prepared to meet the demands of corporations, tour operators and even the U.S. government, with property sustainability programs? 'Green' management has become 'Sustainable' management. Sales and marketing teams are scrambling to respond to RFP's requiring a 'sustainability (or green) management program as a condition of booking room nights, meetings, conferences, and conventions. Hear about the newest trends and industry practices to keep your company in the forefront of industry change. Hear from industry experts who are leading the way on sustainable management for the lodging industry.
- Room 1E08 -

Business etiquette is a growing topic of interest to hospitality students who are finding the principles essential for their careers. However, the new rules and expectations for manners and etiquette in social media are still evolving and are not clear to most users. Since social media provides a way to connect, communicate, inform, and share, it is not clear what should be said to whom and how in various platforms. This workshop will review some of the more important principles and practices of social media etiquette for those who use platforms such as Twitter, Facebook, and Foursquare.
- Room 1E08 -